![]() ![]() We resend all breakages as soon as they tell us of any problems. DHL Couriers advises us if there are any breakages in a daily delivery audit of all parcels sent the previous day. Our transit boxes are designed to withstand most things, but wine does however sometimes break in transit. Please note that once we've dispatched them, refunds can only be issued in the instance that we are able to resell your ticket(s). Please telephone on 01 or contact us for further details. On the (extremely!) rare occasions you may discover a faulty wine, we will of course offer a full refund once returned. Our standard delivery price starts at £7.95 for one bottle and gradually increases based on number of bottles purchased with 12 bottles from £9.95 with the UK Orders made over a weekend will be processed on the Tuesday. No deliveries are made on Saturdays, Sundays or Bank Holidays. If no one is home, our courier will leave a card to say they have attempted delivery, or have left the item at your local post office or with a neighbour.ĭeliveries are made Monday to Friday. The cost of UK mainland delivery is from £7.95 upwards, based on a sliding scale dependant on number of bottles purchased and is FREE on orders over £200 if goods are being delivered to a single recipient at a single UK delivery address.Īll deliveries are made by our own vans or via DHL Couriers. Some of our wines are available for NEXT DAY delivery if ordered by 1pm ~ Monday - FridayĮxceptions are Northern Ireland and some parts of the Scottish Highlands & Islands which operate on a 2 working day service Standard delivery within UK Mainland This is clearly shown on the product page for each individual product. The actual arrival time from order is determined by the lead time of the items you are purchasing. Most orders are delivered within 3-5 working days. At the checkout you can select whether you collect your order from our store Portobello or have it delivered. We're passionate about making sure your purchases arrive on time and in pristine condition. ![]()
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